SOS Children's Villages - USA, Inc.
  • Operations
  • Washington, DC, USA
  • Competitive
  • Salary
  • Full Time

Medical, Dental, Vision, Vacation and Sick leave, SMARTTRIP, LTD and STD

SOS Children's Villages, one of the largest NGO's dedicated to providing loving homes for orphaned and abandoned children, is seeking a Manager, Fundraising Data and Analytics to develop and manage the data architecture necessary to support SOS-USA's various fundraising activities.  The position is located in Washington, DC.

SOS Children's Villages believes in a loving home for every child. We build families for children in need, help them shape their own futures and share in the development of their communities. As the world's largest organization dedicated to orphaned and abandoned children with a presence in 135 countries including the US, we provide stable, loving homes to more than 80,000 children in over 500 villages. Our medical, education and family strengthening programs impact another 1.1 million people annually.

Department: Operations
Reports to: Chief Operating Officer
Supervisory Responsibility: Intern(s), where available

Position Summary: 
The Manager, Fundraising Data and Analytics will have three core responsibilities:

  • Oversee the day-to-day management of SOS-USA's data systems

  • Develop and execute strategic plans to support the functioning and growth of the organization's data architecture

  • Analyze data individually and collaboratively with SOS-USA teams and vendors to identify, develop, and capture revenue stream.

Specific Responsibilities
Data System Management (Est. 45%)


  • Facilitate the transfer and ensure the integrity of data transferred through all systems, including SOS-USA's CRM (Revolution Online or ROI), Engaging Networks, donation services (Facebook, Rallybound, PayPal), the SOS-USA caging vendor, and the other services
  • Perform regular and ad hoc data needs such as importing data to ROI, exporting data from ROI and other data systems, and writing SQL queries

  • Support the Finance Department with reconciliation, programmatic fund designations, and transfers

  • Serve as the point of contact for data transfers between SOS-USA and SOS International using the SOS International DataBridge

  • Develop and maintain coding systems, maintain inventory of SQL queries, and similar activities

  • Create and oversee the budget for database functions

  • Train staff, interns, fellows, and volunteers to effectively utilize the CRM database and other data tools. 

Data Architecture Strategy Development and Execution (Est. 35%)

  • Evaluate SOS-USA's data architecture and accompanying systems and processes to identify opportunities to consolidate, innovate, and implement lean solutions to improve data management and use

  • Plan for and implement updates and integrations to ensure the functionality of SOS-USA's data systems, particularly ROI, the proprietary SOS International DataBridge, and Engaging Networks

  • Participate in strategy meetings to provide input to the marketing, annual giving, major, and planned giving functions teams.

Revenue Generation (Est. 20%)

  • Collaborate with each department to identify opportunities for automated reporting; use business intelligence software, programming languages, and/or statistical software to create and maintain automated reports

  • Analyze data using the above-mentioned tools to identify revenue growth opportunities; collaborate with teams to use analysis to drive the development of fundraising strategy

  • As appropriate, identify new data tools and vendors that support revenue generation (ex: WealthEngine); serve as point of contact with vendors to ensure they optimize their services for SOS-USA's needs. 

Necessary Qualifications

  • Bachelor's Degree with 5-7 years of experience or Master's Degree with 3-5 years of experience

  • Demonstrated experience managing data operations for fundraising, business intelligence, research, and other relevant applications

  • Expert knowledge of Microsoft Excel and proficiency with SQL and data visualization tools and software (Tableau, Power BI, or similar)

  • Experience using data to create specific, actionable insights to improve processes, products, services, etc.

  • Experience with project management, development of custom reports, and delivery of detailed strategic analysis.

  • Excellent interpersonal communication skills with ability to work collaboratively with internal and external stakeholders.

  • Ability to prioritize multiple tasks, use independent judgment, and follow through with minimal supervision.

  • Highly organized and extraordinary ability to implement plans and ensure their completion to meet deadlines.

  • Experience developing and overseeing a budget.

  • Strong attention to detail required.

  • A positive attitude and strong work ethic.

  • A flexible and collaborative team spirit.

  • Affinity to the cause of SOS Children's Villages.

Preferred Qualifications

  • Knowledge of Revolution Online (ROI), Raiser's Edge, Salesforce, or other CRM systems as well as knowledge of merchant vendor services and direct mail processors

  • Direct experience with fundraising operations ideal

  • Familiarity with other programming languages and statistical programs (R, Python, Stata, etc.)

  • Supervisory experience.


Full Job Description
SOS Children's Villages - USA, Inc.
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